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If the tire is in stock, then your order will be shipped out the following business day. If we have to order in your tires from the manufacturer, please allow a few additional days in shipping. If your tire is unavailable for shipment, you will be notified the following business day.
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We are located in Atlanta, GA. We do, however, have warehouses in five additional states. Those states are Florida, South Carolina, North Carolina, Ohio, and Texas.

Unfortunately, we do not allow customer pick up at any of our facilities.

As of right now we do not have an installer program.

You have two options: First, you can go to an authorized dealer of your tire, or you can send the tire back to us and we will submit it to the manufacturer.

In order to file a mileage warranty claim you will need the following:

• A copy of invoice from when you had the tires installed. It will need to show the mileage of the vehicle when the tires were installed.
• A copy of all invoices for proper rotation and balances. Manufactures need this to determine that the tire was not neglected.

By phone, mail in order, or via our web site. Some orders do require specific information that we like to discuss with you, especially wheels & tire packages.

Shipping cost is determined by the weight and dimensions of the tire. The distance it travels also affects the cost.

This is caused by two things:

1. The credit card number and/or expiration date was entered incorrectly. Please make sure you did not put dashes or spaces when inputting your card info.
2. The credit card has been declined. A lot of banks raise a red flag when something as expensive as tires are purchased. Before you call the bank to determine if the card was declined, make sure you inputted the card information in correctly.

We encourage customers to call us, especially where specific issues exist like when shopping for wheels or special tires. We pride ourselves on customer service so please feel free to contact us. Our operating hours are 8:00 AM to 6:00 PM Eastern STD Time Monday through Friday & Saturday from 8:00 AM to 12:00 PM Eastern STD Time.

UPS - United Parcel Service, Our goal is to provide you with the fastest and least expensive way to ship your newly purchased products.

If the incorrect product has been ordered and the order has NOT been shipped, simply call and have your order changed. If the product has already been shipped, the consumer will pay shipping charges for the items to be returned as well as the shipping charges on the replacement merchandise. Credit will be issued when Treadepot.com receives the returned merchandise back less actual freight cost. Please contact us immediately if you think you may have ordered the wrong product.

When more than one package is shipped, the shipper may not deliver all of the merchandise at one time. It is usually best to wait one more day to see if the other package(s) get delivered. Our sales team at Treadepot.com can track your shipment within minutes for you. We can provide quick and easy information to help you assess the status of your shipment.

If damaged product is delivered to you, please call us immediately! Our Treadepot.com staff can file a claim with the shipper and reship your product in a timely and hassle free manner. We want you to have a pleasant shopping experience with Treadepot.com and be satisfied with your goods.

American Express, Discover, MasterCard, Visa, Money Orders and Cashier's Checks.

Monday through Friday 8 AM to 6 PM and Saturday 8 AM to 12 PM Eastern Time and on the Web 24 hours a day.

Creating an account with us allows you to take full advantage of the services Treadepot.com has to offer. You will enjoy faster checkout times and as well as UPS integrated tracking on all orders. Each time you come back, simply log into your account to continue this great shopping experience.

Yes, a copy of your invoice will be underneath one of the shipping labels taped to your tire. If you need another copy or if it is missing please email us with your order confirmation number and we will email you a copy of it.

Where ever we have a warehouse we have to charge taxes. We have warehouses in Georgia, Florida, South Carolina, North Carolina, Ohio, and Texas.

You can find any current running promotions on our homepage.

We carry Goodyear, Michelin, Toyo, Cooper, Continental, Kumho, Pirelli, BF Goodrich, Dunlop, General, BCT, Blue Streak, Fierce, Republic, and Telstar Tires.

We always recommend to stay with the size that is currently on your vehicle. If you do order a tire larger than what is recommended and it does not fit and you want to return it you will be responsible for the return shipping.

We always suggest to stick with what is recommended for your vehicle.

"P" indicates a passenger or car type tire. "LT" indicates a tire that is designed for trucks in more rugged or load bearing conditions. No "P" or "LT" indicates European sizing, but will still fit many cars & mini vans.

The letter(s) preceding the tire size indicates the tire type. The first number indicates the tire width in millimeters. The next number (usually after a /) is the aspect ratio – the ratio of height to width. The next letter(s) indicate some information about the construction or performance of the tire. The last numbers indicate the diameter of wheel (in inches) the tire fits. Example: P205/60R15-----(P) indicates a passenger tire, (205) indicates width of tire in millimeters, (60) indicates ratio of height to width. (R) Indicates that the tire is a radial tire. (15) Indicates diameter of wheel in inches..

"UTQG" stands for “Uniform Tire Quality Grading”. A system developed by the Department of Transportation, which helps consumers compare and rate tires on tread wear, traction, and temperature. Example: a tire with a UTQG of 400 AB. The 400 is tread wear which represents the tire's comparative wear when measured against the governments mandated tire, which is rated at 100. So the tire rated at 400 would wear four times longer than the government's mandated tire. Traction and Temperature ratings are rated (A) superior, (B) good and (C) average. Traction represents the level of grip the tire possesses. Temperature rating shows the tires' ability to disperse heat build-up. Heat is what causes a tire to deteriorate over time. Therefore, a tire that has a high temperature rating will disperse heat better than one with a low temperature rating.

Many of the tires sold in America are speed rated. The speed-rating system was developed in Europe, where roads frequently had very high speed limits or no limits at all. While nearly all the states in the U.S. do have limits, which are generally lower than those in Europe, the speed-rating system still has considerable importance here. The most significant factor in the U.S. is in assuring that vehicles are equipped with tires whose top-speed capability at least matches the vehicles. The rationale for this is that there is no guarantee that a vehicle's owner won't exceed posted limits—or by how much. So you need to have tires that are equal to whatever the vehicle can deliver. More and more, though, speed ratings are being referred to as "performance ratings" While this isn't their purpose—and isn't always completely accurate either—it's really not too far from the mark in most cases. The elements of a tire's construction that allow it to deliver higher-speed capability generally improve handling and maneuverability compared to lower speed rated tires.

The load-carrying capacity of a tire is described in its load index. This is a one, two, or three-digit number. Each number corresponds to an assigned maximum load limit, some examples of which can be found on the chart shown below.

Load Index	Load in Pounds	Load Index	Load in Pounds
75	853	110	2337
80	992	115	2679
85	1135	120	3086
90	1323	125	3638
95	1521	130	4189
100	1764	135	4806
105	2039	135	5357

The term PLUS SIZING is used to describe fitting tires that are wider and of lower aspect ratio than were original equipment on the vehicle.

Yes. In most cases, more than one.

Tread depth is the distance to the bottom of the tread grooves. It is measured in 1/32-inch increments.

The Tread Wear Grade is a comparative rating based on the wear of a tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1.5 times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, and may depart significantly from the norm due to variations in driving habits, vehicle conditions, road characteristics and climate. When tires are tested for tread wear they actually accumulate a total of 6400 miles, and the total tread wear is projected by calculation. In addition, the tires are rotated every 800 miles and the vehicle wheel alignment is set to optimal specifications. Tread Wear ratings are set by the tire manufacturers, not the government. Since each company has it?s own standards for the process, ratings are not directly comparable as consumers might think. However, some additional help can come from comparing warranties.

Yes, Treadepot.com does offer Road Hazard protection on Passenger and Light Truck Tires. Click here for details.

Use our tire size selector on the Home page of our web site or refer to the tire information placard for information on the vehicle's original equipment wheels and tires, as well as recommended inflation pressure. The placard can be found in one of seven places:

• Along the edge of the driver's side door
• On a doorpost
• In the glove box
• Inside the fuel-filler door
• In the center console lid
• Inside the trunk
• In the vehicle owner's manual

A bubble that is in the side wall is called an "impact bubble". This is caused by hitting something hard or hitting a pothole. This would be deemed a road hazard and it is not covered on any manufacture warranty.

Tires are generally constructed using plies or layers of material. This constitutes the physical “Ply” construction. Typically, the more plies used in the construction makes the tire more durable and gives it more load carrying capacity. “Ply Rating” is a numerical rating given to a tire, and is based on the load carrying capacity of the tire. So a 2 Ply tire can have a 2, 4 or 6 “Ply Rating” depending on materials used, shape & other construction aspects. The higher the “Ply Rating” number the more load carrying capacity the tire has.

Sand/Dune, All Terrain, Mud/Snow, & Sport/Racing.

No. Most ATV tires today are tubeless, however tubes are often used in certain applications and are totally safe.

Several factors go into the proper fitment of a vehicle: 1st Wheel Diameter, 2nd Wheel Width, 3rd Offset/Back Spacing and 4th Bolt Circle.

The Bolt Circle is the diameter of an imaginary circle formed by the centers of the wheel lugs. For example a Bolt Circle of 4:100 is described as 4 Lug studs on a 100mm circle.

Rim size is composed of 2 dimensions wheel width and wheel diameter. E.g. 16x8 has a diameter of 16” and a width of 8”.

Offset is the measured difference between the actual centerline of the wheel and the surface that bolts against the hub, also called he mounting pad. There are generally 3 types of offset: 1. Zero Offset: The hub-mounting surface is even with the centerline of the wheel. 2. Positive Offset: The hub-mounting surface is toward the face side of the wheel. 3. Negative Offset: The hub-mounting surface is toward the brake side of the wheel. Offset should always be kept close to the original equipment specifications. Straying from the manufacture’s specifications can cause problems such as higher loads on wheel bearings and suspension components, as well as undesirable changes to the vehicles handling characteristics.

Instead of offset some wheel manufactures prefer to list Backspacing. It is simply the distance from the inside edge of the wheel to the mounting pad of the wheel.

There 3 basic types of wheel finishes: 1. Painted generally silver in color. 2. Polished, raw aluminum highly polished. 3. Chrome, aluminum that has been chrome plated.

There are 2 systems used to mount the wheels on the vehicle. Hub-Centric wheels are positioned on the hub by being located against a precisely formed surface on the hub itself. Lug-Centric wheels are centered on the lug nuts.